Communication Agents
aren't verification agents.
EvenUp Communication Agents are general-purpose case communication tools. VerifyMD is purpose-built exclusively for medical balance verification — with AI agents trained on thousands of billing IVR systems, lien tracking, and settlement-ready verification certificates.
“We needed something that actually picks up the phone and calls providers. Most tools just organize the data — they don't do the work.”
Integrates with the tools plaintiff firms already use
Beyond Communication Agents — verification agents.
Specialization
Our AI agents are trained exclusively on medical billing calls — IVR trees, hold queues, billing rep conversations. Not general communication.
Pay-Per-Result
No subscriptions. No tiered pricing. You pay only when we deliver a successful verification. Every dollar is a recoverable case disbursement.
White-Glove Service
Dedicated onboarding, human escalation for complex cases, and a named account partner. Not a self-service dashboard.
Feature-by-feature comparison.
| Feature | VerifyMD | EvenUp |
|---|---|---|
| Core Focus | Medical balance verification specialist | General case communications (voice + SMS) |
| AI Voice Agents | Purpose-built for medical billing IVR systems | General-purpose communication agents |
| Pricing Model | Pay per successful verification | Subscription + tiered case pricing |
| Net Cost to Firm | $0.00 — recoverable case disbursement | Monthly overhead on P&L |
| Hold Time Handling | Holds 30–60+ min autonomously on billing lines | Handles routine outbound communications |
| Onboarding | White-glove partnership, live in 48 hrs | Dashboard-based setup |
| Failure Guarantee | No verification = no charge | Charged regardless of outcome |
| Human Escalation | Specialized medical billing partner | Support ticket system |
| HIPAA + SOC 2 | Full compliance, BAA included | Not publicly confirmed |
Switching questions.
Your paralegals deserve
better than hold music.
Every hour on hold is an hour not spent on depositions, client relationships, or the strategic work that wins cases. VerifyMD gives that time back — at any scale.